Bookia in Malta is currently looking to recruit full-time & part-time Telephone Receptionist to join their team.
*The ideal candidate must be residing in Malta.
- Manage incoming and outgoing phone calls to customers/suppliers;
- Enter customer’s data into booking form;
- Make sure the customer receives top-quality service;
- Guide our customers on how to make any bookings online;
- Providing support to our customer base via Phone, Email and Live Chat;
- Help the customers in any query they come across;
- Create and maintain logs.
Skills and Requirements:
- Natural ability to communicate efficiently and courteously;
- Friendly personality;
- Candidates must be IT literate;
- Fluent in Maltese and English.
*This role is on a shift basis where working days can be from Monday to Sunday at any time between 9AM and 9PM.
*Should you meet the requirements for the above position, kindly send an updated CV with a covering letter to [email protected]
Bookia allows you to book a table at your favourite restaurants in a couple of minutes, literally! Bookia has been built by a team in Malta and we’re trying our best to take away all the hassle that one expects with placing a booking at a restaurant.