Bookia in Malta is currently looking to recruit full-time & part-time Telephone Receptionist to join their team.

*The ideal candidate must be residing in Malta.

Job Role:

  • Manage incoming and outgoing phone calls to customers/suppliers;
  • Enter customer’s data into booking form;
  • Make sure the customer receives top-quality service;
  • Guide our customers on how to make any bookings online;
  • Providing support to our customer base via Phone, Email and Live Chat;
  • Help the customers in any query they come across;
  • Create and maintain logs.

Skills and Requirements:

  • Natural ability to communicate efficiently and courteously;
  • Friendly personality;
  • Candidates must be IT literate;
  • Fluent in Maltese and English.

*This role is on a shift basis where working days can be from Monday to Sunday at any time between 9AM and 9PM.

*Should you meet the requirements for the above position, kindly send an updated CV with a covering letter to [email protected]

Bookia:

Bookia allows you to book a table at your favourite restaurants in a couple of minutes, literally! Bookia has been built by a team in Malta and we’re trying our best to take away all the hassle that one expects with placing a booking at a restaurant.

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