Bookia (Malta, EU) is a fast-growing company currently looking to recruit Customer Service Representatives (English speaking) to join their team on a full/part-time basis.
Job Role:
Providing support to our customer base via Phone, Email, and Live Chat.
Make sure the customer receives top-quality service.
Guide our customers on how to make any bookings online.
Help the customers with any query they come across.
Skills and Requirements:
Must be residing in Malta.
Must have excellent communication and Customer Service skills.
Friendly personality.
Candidates must be IT literate.
Fluent English
Fluency in Spanish and/or Italian will be considered an asset.
The Perks:
A competitive base salary.
Flexibility.
Continuous leadership development to set you up for success and growth within the role.
A range of training courses for continuous learning.
Access to some of the greatest tools and platforms out there.
A diverse team of smart, friendly, and motivated colleagues.
Regular social events for building strong relationships with colleagues.
*This role is on a shift basis where working days can be from Monday to Sunday at any time between 9 AM and 8 PM.
**Should you meet the requirements for the above position, kindly send an updated CV with a covering letter to [email protected]
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